Effective Date: July 2026

At Bhatt Surgicals O&P, we are committed to protecting your privacy and ensuring that your personal information remains secure. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or submit an enquiry. By accessing or using our website, you agree to the practices described in this Privacy Policy.

This Privacy Policy applies to all visitors, users, and customers of Bhatt Surgicals O&P who browse our website, submit enquiries, or communicate with us through our online platforms.

Confidentiality of Information

Your privacy is important to us. Bhatt Surgicals O&P follows a strict policy of maintaining the confidentiality of your personal information. We do not sell, rent, or trade your personal information to any unauthorized third parties. Information collected is used solely for providing our services, responding to enquiries, and improving customer experience.

Information We Collect

We may collect the following personal information when you contact us or submit an enquiry:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address (if required)
  • Shipping Address (if applicable)
  • Product Enquiry Details
  • Company or Hospital Name (where applicable)

We may also automatically collect certain technical information, including:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Statistics
  • Pages Visited and Time Spent on the Website

This information is collected for analytics, security, and website performance purposes and does not directly identify you.

How We Use Your Information

The information we collect may be used to:

  • Respond to your product enquiries.
  • Provide quotations and product information.
  • Process and manage product orders placed through offline communication.
  • Coordinate product dispatch and delivery.
  • Provide customer support and after-sales service.
  • Improve our website, products, and services.
  • Monitor website performance and visitor analytics.
  • Send updates regarding products, services, or important business information.
  • Comply with legal and regulatory requirements.

Information Sharing

To provide our services efficiently, we may share limited information with trusted third parties such as:

  • Courier and Logistics Partners
  • Technical Service Providers
  • Website Hosting Providers
  • Government or Regulatory Authorities (when legally required)

We ensure that such parties use your information only for authorized business purposes and maintain appropriate confidentiality.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us:

  • Improve website performance.
  • Remember user preferences.
  • Analyze website traffic.
  • Understand visitor behavior.

Cookies do not store sensitive personal information. You may disable cookies through your browser settings if you prefer.

Third-Party Websites

Our website may contain links to third-party websites for your convenience. Once you leave the Bhatt Surgicals O&P website, this Privacy Policy no longer applies. We are not responsible for the privacy practices or content of external websites.

Data Security

Bhatt Surgicals O&P implements reasonable technical, administrative, and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to maintain the highest level of security, no method of electronic transmission or internet storage is completely secure. Therefore, we cannot guarantee absolute security.

Changes to this Privacy Policy

Bhatt Surgicals O&P reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will become effective immediately upon publication on this page. We encourage users to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Bhatt Surgicals O&P

📧 Email: info@bhattsurgicalsoandp.com

We will make every reasonable effort to respond to your enquiry as promptly as possible.